This means that your ClamAV anti-virus service in Zimbra has stopped working. You will need to start it:
Log into your Unix shell as user Zimbra and type the following commands:
cd \opt\zimbra\bin\./zmclamdctl start (press enter)
./zmantivirusctl start (press enter)
Check to make sure it is running:
./zmcontrol status
Article ID: 188, Created: 4/28/2025 at 12:50 PM, Modified: 4/28/2025 at 12:50 PM